Frequently Asked Questions
We’re here to make finding answers simple. If you don’t see your questions below, please reach out. We’re always here to help.
What services does Aaron's Haven of Hope provide?
Aaron's Haven of Hope provides compassionate, non-judgmental peer support, grief support, education, guidance in finding the right help, advocacy, and community connections for individuals and families affected by substance use, addiction, and the loss of a loved one.
Who can receive support from Aaron's Haven of Hope?
Anyone affected by substance use, addiction, recovery, or the loss of a loved one is welcome to contact us. Whether you're looking for support for yourself or someone you love, we're here to listen, answer questions, and help you find the right support.
Is there a cost for services or support?
No. Aaron's Haven of Hope provides support, education, guidance, and community connections at no cost to individuals and families.
Do I need a referral to receive help?
No. You do not need a referral to contact Aaron's Haven of Hope. Individuals, families, and loved ones seeking support are welcome to reach out directly.
Can family members receive support even if their loved one is not in recovery?
Yes. We recognize that substance use impacts the entire family. Family members are welcome to reach out for support, resources, education, and guidance regardless of where their loved one is in their journey.
Do you offer grief support for families who have lost a loved one to substance use?
Yes. Aaron's Haven of Hope was founded in loving memory of Aaron Sanchez and is committed to supporting individuals and families navigating grief after the loss of a loved one. We provide compassionate support, education, and community connections to help families through the healing process.
What areas do you serve?
We are based in Delano, California and primarily serve Kern County and surrounding communities. We also provide information, support, and resource navigation to individuals and families seeking assistance from other areas whenever possible.
How quickly can someone expect a response after reaching out?
We strive to respond as quickly as possible. Our goal is to ensure that individuals and families seeking support feel heard, valued, and connected to help. We pick up. Every time.
How can I volunteer with Aaron's Haven of Hope?
We are currently developing volunteer opportunities. Individuals interested in supporting our mission are encouraged to contact us to learn about future volunteer, outreach, and community engagement opportunities.
How can I donate or support your mission?
You can support Aaron's Haven of Hope by making a donation, volunteering at community events, sharing our mission with others, or partnering with us to expand our impact. Every act of generosity helps bring hope, education, and support to individuals and families who need it most.
Are you a registered nonprofit organization?
Yes. Aaron's Haven of Hope is a registered California nonprofit organization and recognized as a 501(c)(3) tax-exempt organization.
What makes Aaron's Haven of Hope different from other organizations?
Aaron's Haven of Hope was created from both lived experience and years of supporting individuals and families through difficult life circumstances. We understand that addiction and grief affect entire families, not just individuals. Our approach is rooted in compassion, hope, education, and walking alongside people without judgment. We believe healing begins when people feel seen, heard, supported, and connected.
Do I have to be in recovery to contact Aaron’s Haven of Hope?
No. You do not have to be in recovery to reach out. Whether you're actively struggling, supporting a loved one, grieving a loss, or simply looking for guidance, we're here to help without judgment.
What should I do if I or a loved one needs help right now?
If you're unsure where to begin, call us. We'll help you take the next step. We will listen, provide support and help connect you with the appropriate resources and services. If you are experiencing a medical emergency or are concerned about immediate safety, call 911 or seek emergency assistance immediately.
What happens when I call?
When you contact Aaron's Haven of Hope, you'll be met with compassion, not judgment. We'll listen to your situation, answer your questions, and help you explore the support, resources, or next steps that best fit your needs.